Wednesday, July 21, 2010

Call Display Restriction

The Call Display Restriction feature allows you to selectively display or restrict the calling and connected (called party) line information. A hotel environment frequently requires this functionality.

In Callmanager we use translation pattern to implement this feature.


In Translation Pattern use these field to control call display


Example,

In this example call between room will restrict both number and name, calling phone will show "To Private" and called phone will show "From Private".



In this example call from room to room service, calling phone(room) will show only name "To RoomService" and called phone(room service) will show both number and name.


Note:

1. Make sure that phone cannot call directly to other phones, otherwise you cannot control call display.

2. Make sure that Translation Pattern has the CSS access to phone partition.

If you don't understand Partition and Calling Search Space read my article at

http://cisco-uc-learning.blogspot.com/2010/07/partition-and-calling-search-space.html

    

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